Terms of Service

1. The Service

Replacer provides an AI-native content platform that conducts weekly voice training conversations with founders and executives, builds a voice profile, and autonomously generates voice-matched content including blog posts, LinkedIn posts, Twitter/X threads, newsletters, and speaking applications.

The service is provided "as is" during our current beta period. We work hard to keep things running reliably, but we don't make any guarantees about uptime or output quality.

2. Your Account

You must create an account to use Replacer. You're responsible for keeping your login credentials secure and for all activity that occurs under your account.

• You must be at least 18 years old to use Replacer.
• One subscription covers one brand and one voice profile. Multiple companies require separate accounts.
• You agree to provide accurate information when registering.
• Notify us immediately at hello@replacer.me if you believe your account has been compromised.

3. Billing & Subscription

Replacer is a subscription service offered in three tiers from $199-$999/mo (or annual with 20% savings).

• Free trial: New accounts include a 14-day free trial with full access to all features. Your payment method is collected at signup; you will not be charged until the trial ends.
• Cancellation: You may cancel at any time from your Settings page. Your access continues through the end of the current billing period. No partial refunds are issued for unused time.
• Refunds: If you cancel before the trial ends, you owe nothing. After the trial, all charges are final. If you experience a billing error, contact us within 30 days and we'll make it right.
• Price changes: We'll give you at least 30 days notice before changing the subscription price.

Payments are processed by Stripe. By subscribing, you also agree to Stripe's terms of service.

4. Acceptable Use

You agree to use Replacer only for lawful purposes and in a way that doesn't harm others. You may not:

• Use the service to generate defamatory, harassing, or fraudulent content.
• Attempt to reverse-engineer, scrape, or copy Replacer's AI systems or voice modeling infrastructure.
• Share your account credentials with others or resell access to the platform.
• Use the service in any way that violates applicable laws or regulations.
• Submit content in conversations that infringes on third-party intellectual property.

We reserve the right to suspend or terminate accounts that violate these terms.

5. Intellectual Property

Your content is yours. You own all content you provide during conversations, all content generated by Replacer using your voice profile, and any materials you upload to the platform. We do not claim ownership over your ideas, your words, or the drafts we generate for you.

By using Replacer, you grant us a limited license to process your content solely for the purpose of delivering the service — building your voice profile, generating content, and improving your results over time. We do not use your content to train AI models for other users.

Replacer's platform, software, AI systems, and branding remain our intellectual property.

6. Data Handling

We collect and process your data to deliver the service. This includes your conversation transcripts, voice profile, generated content, account information, and any materials you connect via integrations like Google Drive.

Your data is encrypted at rest and in transit. We do not sell your data or share it with third parties except as necessary to operate the service (see our Privacy Policy for details).

If you delete your account, we will delete your data within 30 days, except where retention is required by law.

7. AI-Generated Content Disclaimer

Replacer uses large language models (currently Anthropic Claude) to generate content on your behalf. AI-generated content can be imperfect, and you are responsible for reviewing all content before publishing or distributing it.

• We do not guarantee that AI-generated content will be accurate, factually correct, or free from errors.
• Nothing published through Replacer constitutes legal, financial, or professional advice.
• You retain full editorial control. Nothing is published without your explicit approval.
• Content outcomes depend on many factors outside our control. We make no guarantees about specific results.

8. Third-Party Services

Replacer integrates with third-party services to deliver core functionality. Your use of these integrations is subject to their respective terms:

• Anthropic Claude — AI content and voice modeling
• Stripe — Payment processing
• Google APIs — Google Drive integration (when connected)
• SendGrid — Transactional email

We are not responsible for the availability, accuracy, or terms of these third-party services.

9. Limitation of Liability

To the fullest extent permitted by law, Replacer's total liability to you for any claims arising from your use of the service is limited to the amount you paid us in the 3 months preceding the claim.

We are not liable for any indirect, incidental, consequential, or punitive damages, including lost profits, lost data, or reputational harm, even if we were advised of the possibility of such damages.

Some jurisdictions do not allow limitations on implied warranties or liability, so some of the above may not apply to you.

10. Termination

You may cancel your account at any time from the Settings page. We may suspend or terminate your account if you violate these terms, with or without advance notice depending on severity.

Upon termination, your access to the service ends. We will retain your data for up to 30 days in case you change your mind, then delete it.

11. Changes to These Terms

We may update these terms from time to time. When we do, we'll update the "last updated" date at the top of this page. If the changes are significant, we'll notify you by email. Your continued use of the service after changes take effect constitutes your acceptance of the updated terms.

12. Governing Law

These terms are governed by the laws of the United States. Any disputes will be resolved through binding arbitration rather than in court, except that either party may seek injunctive relief in court for intellectual property claims.

13. Contact

Questions about these terms? Reach us at hello@replacer.me.